Latest News From Hawkswood

If you have arrived at this Website and you are actually shopping from Australia, you may want to have a look at our actual Australian Website.

You can find that site at

www.classiccarpartsaustralia.com.au

The Australian site will show you pricing in Australian Dollars and of course allows you to select freight options that work for Australia.

The range and product available are almost a clone of the New Zealand site so you shouldnt miss anything!!

Either way... its great to see you shopping hawkswood.... and we invite you to call and have a chat if you cannot find what you want.

Call us on our Melbourne number : +61 391167060.  We are always happy to talk Classic cars!!

A Change to our Returns Policy

We recognise that the selection of parts for Classic Cars can be fraught with difficulties including incorrect part numbers and descriptions etc on our part and equally you the customer possibly having made an incorrect choice or simply misjudged an item.

We endeavour to be as accurate as possible when creating these listings and this is almost a continual work in progress.

We totally accept that if we have made an error and incorrectly described a part then we are liable for returns and the related swap out or even credit for that part.

We are not under any obligation to accept a part for return should you simply "change your mind or "you just sold the car etc".

However, and this is the hard part, if you have made a mistake and now wish to return a part then we now have to apply some conditions.

1. No Parts will be accepted for return without Prior contact with our Customer Service Team. If the part arrives at our depot without prior notice we will simply hold it, pending contact from the customer.

2. The Part(s) must be absolutely in an "As Supplied" condition and that includes the packaging.

2. Returns on this basis will not include credits for freight charges in either direction.

3. Where a product has been correctly supplied and you may now wish to return it, the transaction will now be subject to a 15% Re-Stocking Charge.

Returns for "Change of Mind" or incorrecty ordered items purchased over 90 days prior will no longer be accepted.

Please understand that this process all takes time and effort and we do go to enormous lengths to get the process right.

Thank you for your understanding.

Chris , Tony Geoff and the Team

Hawkswood Classic Car Parts 

Stock arrivals and Availabilty. 

Going forward we are now able to insert Estimated Arrival Dates for items arriving at our facility.  

When we have confirmed dates, you will see the date showing in the red angled Date tag on the left corner of the first image. 

The ETA Date system is working very well now.. We hope this will assist you when planning your purchases.

We will endeavour to update this info as and when it becomes available.

See the Yellow Arrow!!

 

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